Dispatcher Availability:

Monday – Friday | 5:00 AM – 7:00 PM Eastern Time

Emergency after-hours assistance available when necessary.

Freight sourcing and load booking

Strategic rate negotiation to maximize revenue per mile (RPM)

Rate confirmation review and management

Transparent financial oversight and reporting

Payment tracking and status monitoring

Invoice processing and management

Broker credit and payment history verification

Freight market and rate analysis

Dispatch planning and route coordination

Shipment monitoring and operational support

Preparation and submission of required broker and shipper documentation

Assistance with in-transit operational issues

Roadside service coordination and communication support

Appointment scheduling and location guidance

Detention, layover, TONU, and payment follow-up

Professional communication with brokers, shippers, and receivers via phone, email, and fax

Support with dispatch-related administrative tasks

Forward Dash Cam

Minimum 90 days of active authority preferred

No active FMCSA out-of-service orders

No revoked authority

No excessive safety violations

No double-brokering history

No unresolved cargo claims

W-9 Form

Certificate of Insurance (COI)

Vehicle Registration

Valid Driver's License

Signed Dispatch Service Agreement

26-ft Box Truck Minimum. In good operating condition

Liftgate preferred

Pallet jack and load straps required

E-track or cargo securement system

Tracking enabled (MacroPoint, Trucker Tools, etc.)

Reliable communication and availability for updates